How can we help you?
- At what amount is the source of funds verification triggered?
- Do I need to verify my funds source?
- How can I prove I’ve been saving money over many years?
- How can I prove that my crypto came from trading on another platform?
- How can I prove the source of funds if I exchanged crypto on a platform that doesn’t allow transaction confirmations?
- How can I prove the source of funds if they come from crypto mining or airdrops?
- Is source of funds verification a one-time requirement?
- What happens if I refuse to provide information about the source of my funds?
- What if I submitted the requested documents, but they are not considered sufficient?
- What if my funds haven’t been credited yet, and I’ve been asked to verify the source of funds?
- What if the crypto comes from a platform that no longer exists, and I can’t generate a deposit/withdrawal confirmation?
- Why does zondacrypto Swiss apply AML regulations?
- Why is source of funds verification required if the money comes from a bank that already verified it?
- Why is zondacrypto Swiss asking for information that no bank has ever requested?
What if the crypto comes from a platform that no longer exists, and I can’t generate a deposit/withdrawal confirmation?
In such cases, we recommend using email confirmations of the deposit or withdrawal request as supporting documentation.
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