How can we help you?

Yes, you can buy crypto by sending CHF or EUR to the provided bank account.

zondacrypto Swiss currently supports only CHF and EUR.

No, withdrawals must go to a bank account in your name.

You will see how much you have to pay and you will be able to accept or reject transactions based on this information. You can also set your tolerance for slippage, which is the maximum rate difference you are willing to accept. For example, if your slippage tolerance is 5%, your crypto will be bought or sold even if the rate moves up to 5% higher or lower than the quoted rate.

Most payments are processed within a few minutes, but some banks may take up to one business day.

Log in, select the crypto you want to buy, and follow the payment instructions to send CHF from your bank account.

Log in, select the crypto you want to sell, and follow the instructions to send it from your wallet. The CHF will be transferred to your bank account.

Transactions are usually processed quickly, up to 1-2 business days, but the exact timing may depend on your bank or blockchain network conditions.

The exact fee will be shown during the transaction process, and you’ll have the option to accept it or cancel the transaction. The final amount credited to your account will depend on blockchain network fees and the slippage tolerance you’ve set. Everything will be shown transparently when making a swap.

Check if your account verification is complete, if the bank account is in your name, and if you have used that bank account previously to make a deposit on zondacrypto Swiss platform. If issues persist, please contact support.