How can we help you?

Unfortunately, this is not possible at this moment.

Yes, you can save your wallet and bank account details for future transactions, once you verify them.

No, your account remains active, but we recommend logging in regularly for security.

Please contact our support team to request an email change.

Please log into your account, go to Settings > Security, and follow the steps to change your password.

Please contact [email protected].

You can email us at [email protected].

Make sure your browser is up to date, clear cookies and cache, and disable any browser extensions that may interfere. Try again in incognito mode if needed.

Please install Google Authenticator on your new device. Then use the backup key or QR code you saved when you first set up 2FA to reconnect your account. If you no longer have access to the backup, please contact support to reset your 2FA.

2FA adds an extra layer of security to your account. After entering your password, you'll also need to enter a code from an authentication app like Google Authenticator. You can enable 2FA in your account settings under the Security section. Our recommended 2FA method is Google Authenticator.

Please contact our support team. They will guide you through the identity verification process to reset your 2FA and help you regain access.

Check your credentials and internet connection. If the problem persists, contact support.