Individual person

If you are an individual person, you’ll have to upload an ID and proof of address, complete a short AML form, and finish with a video verification call.

To verify your account, please prepare the following:

1. Identity document
   You can use either:
   – National ID card (both sides)
   – Passport
   Take clear photos of both sides of your ID and a selfie for facial verification.
    

2. Proof of address
   This must be a document dated within the last 6 months and clearly showing your full name, date of issue, and current address. Accepted documents include:
   – Utility bill (electricity, water, phone, etc.)
   – Official agreement (e.g., from a bank or insurance company)
   – Government letter
   – Bank transfer confirmation (you must be the sender)
   – Bank statement
   Maximum file size: 5 MB. Accepted formats: .jpg, .png, .gif, .pdf
    

3. AML questionnaire
   Before the final step, you’ll answer a few questions related to anti-money laundering regulations.
    

4. Video verification
   As a regulated platform, we carry out a short video verification for your security. After completing the above steps, you’ll receive an email, in a maximum of 24 hours, to schedule your video call.

The process is the same if you are a business, but the required documentation is slightly different.

Corporate/business account

To verify a corporate/business account, please prepare the following:

1. Identity document (for company representative)
   You can use either:
   – National ID card (both sides)
   – Passport
   Take clear photos of both sides of the ID and a selfie of the representative holding the document.
    

2. Company documents
   All documents must be in English or German and issued within the last 3 months. Accepted documents include:
   – Certificate of Incorporation
   – Register of Directors / Certificate of Incumbency
   – Memorandum & Articles of Association
   – Register of Members or Shareholders
    

3. Proof of company address
   This must confirm the official registered address and be no older than 6 months. Accepted documents include:
   – Utility bill (electricity, water, phone, internet, etc.)
   – Official agreement (e.g., from a bank or insurance company)
   – Government-issued letter
   – Bank statement or transfer confirmation (company must be the sender)
   Make sure the whole document is visible and clearly shows the address and issue date.
    

4. Shareholding structure
   For all individuals holding more than 25% shares and for all legal representatives (e.g. board members), submit the following:
   – Proof of address (no older than 6 months)
   – Identity document
   – Selfie holding the ID

Note: If the same person is both a shareholder and a representative, their information must be provided in both sections.

5. Additional requirements
   – If any shareholder or beneficiary is a legal entity (e.g. another company), the relevant company documents must be provided until a natural person is identified.
   – If your company operates in a regulated sector (e.g. virtual assets), upload your AML policy and proof of registration as a virtual asset service provider.
   – Max file size: 5 MB per document; max 100 pages per file. PDF format is recommended.
   – All documents must be in English or German.

If you encounter any issues, please contact our support team at [email protected] – we will be happy to help!